Help Center

Frequently Asked Questions

Official information on free data, connections, privacy, and pricing plans.

Basics & Free Policy

Yes. New users receive free data upon registration, which can be used immediately for secure connections. There are no hidden fees, and no credit card or PayPal is required for free use.
Absolutely. We believe in transparency and equality, so we don't tier our nodes. All global nodes are available to free users, allowing you to switch regions freely and enjoy the full experience.
No. We promise an ad-free experience. Our client will never force ads on you, and we have no "watch ads for data" mechanism. We guarantee a clean and smooth user experience.

Plans & Billing

Core features, global node access, and encryption standards are identical for all plans. Paid plans simply offer longer durations and higher data limits for heavy streaming or professional use.
Absolutely not. We refuse to use auto-billing tricks. All purchases are one-time payments. If your plan expires or runs out of data, service will simply stop. We will never auto-renew in the background. Your money stays in your control.
To ensure global service consistency, all prices and transactions on this platform are processed in US Dollars (USD).

Usage & Security

One account works across five major platforms. We provide native clients for Windows, macOS, iOS, Android, and Linux, perfect for multi-device home use or cross-platform work.
Very safe. When connected, your real IP is replaced by our proxy IP for dynamic cloaking. All incoming and outgoing traffic is heavily encrypted, preventing eavesdropping or data interception on public networks like cafes and airports.
No. We strictly follow a no-logs policy. We do not record the websites you visit, the content you download, or any of your online activity. We only keep essential account info (like your email) for operations and never sell or share your data. See our Privacy Policy.

Accounts & Support

It's easy. Click "Login / Sign Up" at the top right, enter your email and password, and you're registered. Free data will be added automatically. Then, go to the Download page for your client, sign in, and connect.
Try switching nodes first. Latency and load vary by region; switching to a low-latency (labeled "High Speed") node usually helps. If issues persist, restart the client or check your local network. Still stuck? Log in and to contact us.

Still can't find the answer?

Our support team is ready to help. Please sign in and submit a ticket via your dashboard, and we'll get back to you as soon as possible.